FAQs

Hotspot Checkout

What kind of coverage can I expect?

Devices provide access within the T-Mobile coverage area.

 

Hotspot Checkout
Will a hotspot support multiple devices?

You can use your hotspot to connect to a total of eight Wi-Fi capable devices to the mobile broadband network.

Hotspot Checkout
Where can I find device information?

A user guide will be included with the device you check out. It can also be found here.

Hotspot Checkout
What happens if my hotspot is overdue?

Overdue hotspots will be deactivated if in an overdue status. Overdue fines will accrue at $1.00 per day up to $5.00. After five days, you will
be billed $85 for a replacement charge for the hotspot in addition to the overdue
fee.

Hotspot Checkout

Indoor Track

How long is the indoor track at the Community Center?

13 laps on the track equal 1 mile

Indoor Track

Library Card

Do I live within the city limits of McMinnville?

You may check the city map via the link below to see if your residence is within the City boundary or ask a library staff member for assistance. We are happy to help!

I live within the city limits of McMinnville

Library Card
How many items can I check out?

Our checkout information page has everything you need to know about borrowing items from the library, including how many items you may check out and for how long, overdue fine information, and more.

Library Card
What if I have more questions?

Please stop by the main checkout desk at the library or contact our Circulation Supervisor, Adam Carlson, at 503-435-5556.

Library Card
Why are there different levels of library cards?

City property taxes support the library. The different library card levels reflect the differences in property taxes paid by those who live inside and outside the city limits of McMinnville.

Card Information

Library Card
Why does it say CCRLS on McMinnville Public Library cards?

CCRLS is a cooperative effort of 18 member libraries in the Central Willamette Valley of Western Oregon. CCRLS includes 17 public libraries as well as the Chemeketa Community College Library. Learn more about CCRLS and its member libraries.

Library Card

Library Home Delivery

Who qualifies for the program?

To qualify you must (1) have a CCRLS library account, (2) owe less than $40 on your library account, and (3) live within a four mile radius of the center of the cities of McMinnville, Lafayette, Carlton, and Yamhill.

Library Home Delivery
What if I don’t want you to deliver to my door? Will everyone be getting their items delivered?

This is an opt-in service only. If you do not sign up for the program we will not deliver materials to your home.

Library Home Delivery
What does it cost?

It’s free to anyone that qualifies for the program.

Library Home Delivery
What about patrons living in group homes or assisted living? Will they be able to sign up?

In keeping with Oregon Health Authority guidelines, we do not make deliveries to nursing facilities, assisted living facilities, residential care facilities, adult foster homes, or group homes where there are significant numbers of “high risk” populations for health complications due to COVID-19. However, we do delivery to retirement communities and other facilities where strict physical distancing is and can be maintained. Please contact us for more information and to find out if a specific location qualifies for the program.

Library Home Delivery
How will you keep library patrons safe?

All library employees are required to wear personal protective equipment (PPE) and practice strict physical distancing procedures at every delivery location. No library employee that is or has recently been sick will participate in deliveries or checking in/out materials.

Library Home Delivery
How do people sign up?

This is an opt-in program. Patrons must call the library, email us, or sign up on our website and ask to be included. Our phone number is (503) 435-5561 and email is libref@mcminnvilleoregon.gov. You can also sign up using the online form here.  At sign up we will ask to verify that we have the correct address for you on file.

Library Home Delivery
Are there limits on what I can check out?

No. But do note that deliveries will only be made to your location at most once a week. We have hundreds of locations we now deliver to. With limited staff time, vehicle options, and vehicle space, we cannot guarantee a delivery every week. We promise to do what we can with the resources we have. 

Library Home Delivery
How do I request more materials?

The easiest way to request materials for delivery is to search on the catalog website for what you want and then to place a hold on the material. Our courier is now running Mon-Thur and all CCRLS libraries except Salem Public Library are routing their materials. If you need help navigating this process, please give us a call and we can walk you through it. If you would like our reference or children’s librarians to help you select new materials, you may call the children’s line at (503) 435-5559 or the reference line at (503) 435-5562.

Library Home Delivery
That’s great that I can do this online. But what if I don’t have my library card number or password to login?

If you don’t have your card number or password please still give us a call at 503-435-5561. Library staff will verify the information on file and can either place requests for you or issue you a temporary login.

Library Home Delivery
What do I do with materials that have been delivered and need to be returned?

If you have items to be returned you can either return them to our outside library book drop or give the materials to our delivery librarians in the packaging in which they were delivered to you (i.e. plastic or canvas bag).

Library Home Delivery
This seems like a lot of work for the library. Can I come by and pick up my items?

Yes, you may come into the library to pick up your holds if you would like to. The building is open on Tuesdays and Thursdays from 10-8 and Saturdays from 10-5. To get more details on the services we are providing and how we are managing opening, click here.

Library Home Delivery
Do I need to be home when deliveries are made? How will I be notified when a delivery is on the way?

We recommend that you or someone in your family is home to accept delivery. But it is not necessary. If you are not at home library staff will leave your materials at your doorstep or in another location you inform us is a safe place to leave the materials. If that is not possible or you do not wish for us to leave deliveries when you are not home, please indicate this when signing up for the program.

When setting up your account for this program, staff will ask if there is a cell phone number we can text to let you know when we are on our way to your home. You will get a text when the driver is leaving the library and when they are expected to be about 15 minutes away. If you do not have a cell phone for delivery notifications, we cannot notify you prior to delivery. We apologize for this inconvenience to our land line patrons.

Library Home Delivery
When will my deliveries be made?

We are delivering to McMinnville locations with SW and SE in their address on Sundays. We deliver to all McMinnville NW addresses on Wednesdays. And we deliver to McMinnville NE addresses and those outside the city of McMinnville on Fridays. Your delivery driver will most likely deliver between the hours of 11am and 5pm on whatever day you are scheduled for.

Delivery drivers will not stop at your location only for library material returns. We will only stop at your location if you have requested materials and we have had enough time to process that request prior to your delivery day. Otherwise, we will deliver those materials to you the next week or you may come into the library to pick them up in person on a day we are open.

 

Library Home Delivery

planning

Can anyone park in front of my house?

The short answer is "yes" because public streets are owned by everyone and don't belong to any one person. Please call YCOM at 503-434-6500 if you are concerned about a vehicle that has been there too long, or is inoperable, and/or has expired tags.

planning
Can eaves, decks, and other similar things project into my property setbacks?

Yes, some things can...

  • Architectural features such as cornices, canopies, sunshades, chimneys, and flues can project up to 18 inches into a setback.
  • Eaves can extend up to 30 inches into a setback.
  • An unenclosed covered patio or a covered deck (enclosed only by railings) can be placed in a rear yard of a residence as long as it is no closer than 10  feet to the rear property line.
  • An uncovered deck can be located in a rear or side yard setback behind the back building line of the house and no closer than five feet to a property line.
  • Stairs may encroach up to five feet into a required front yard, provided that they are not enclosed or covered.
planning

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